Order Process

You can order your equipment from Shen Sports in person at our showroom, via email, telephone or on this website.

Simply add all your products to the shopping basket and click the checkout button when finished. You will be asked for some personal details which will help us to process and prepare your order for despatch. Once you have placed your order you will receive an automated order confirmation and we will be in contact with you shortly.

As soon as we have received your order, a member of our sales team will contact you and confirm the order and stock availability with you. If you have any further questions at this point you have a contact person right then and there.

Please note that we will only release the goods once your payment cleared our account. This is especially important if you opt to pay with a cheque deposit which has a clearing period of 7 days. In order to prevent any delays, please use a meaningful reference for your payment such as your name or your unique order number. Once we have received your payment, we will take no more than 48 hours to send your order.

Please note that Shen Sports will not sell weapons to persons under the age of 18. In case your order includes weapons, we reserve the right to ask for age verification before sending your order.

Should you have any further questions regarding the ordering process, please phone us directly from Monday to Friday between 8:00am and 5:00pm on +27 21 683 0140.